JB99 Privacy Policy —
Your Information, Our Responsibility

Welcome to JB99. Our Privacy Policy explains what information we collect when you use our website or app, how it is used, and how we protect your privacy. This policy applies to all services, products, and platforms offered by JB99.

We believe privacy is a fundamental right. That's why our commitment goes beyond legal compliance — we genuinely strive to protect your information. By using the JB99 platform, you are considered to have agreed to this Privacy Policy. We therefore encourage you to read it carefully before registering.

Jb99 collects certain necessary information to provide its services. This information comes from three main sources — what you provide directly, information automatically collected from your device, and information received through third parties.

We never collect more information than necessary. Only the absolutely essential information for operating the service is kept with us.

Jb99 uses your information only for specific and legitimate purposes. The main reasons for our information usage are listed below:

• Account Creation & Management: To complete your registration and keep your account active.
• Payment Processing: For processing deposits, withdrawals, and bonus payouts.
• Customer Support: To resolve your questions, complaints, and support requests.
• Security Assurance: To prevent fraud, money laundering, and illegal activities.
• Promotions & Offers: To send relevant offers based on your preferences (you can opt out if you wish).
• Legal obligations: To comply with regulatory guidelines and meet legal requirements.
• Service Improvement: Analytics data used to improve your platform experience.

Jb99 uses cookies and similar technologies to run the website smoothly. Cookies are small data files stored on your device that help improve your experience.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. Without these, the site cannot function properly.
• Functional cookies: To remember your language, preferences, and settings.
• Analytics Cookies: To collect anonymous data for understanding how the site is used.
• Marketing Cookies: To show relevant ads (you can opt out at any time).

You can delete cookies or stop accepting new cookies from your browser settings at any time. However, disabling certain cookies may limit some site features.

Jb99 never sells your personal information. However, limited information may be shared with trusted partners to provide services. This sharing is always under strict agreements and only for specific purposes.

• Payment Provider: Financial information required to complete transactions is shared.
• Identity Verification Provider: Only necessary information for the KYC process.
• Technology Provider: For cloud storage and server management.
• Legal authorities: Upon court order or legal obligation to authorities.

Jb99 uses industry-standard technology and methods to protect your information. Our security framework works at multiple levels so that even if one level is breached, the others provide protection.

• 256-bit SSL/TLS encryption — across all data transfers.
• Multi-Factor Authentication (MFA) — for account access.
• 24/7 cybersecurity monitoring — real-time threat detection.
• Regular security audits and penetration testing.
• Automated data backups — for disaster recovery.
• Limited employee access to information — on a need-to-know basis.

That said, no internet connection is entirely risk-free. We recommend using a strong password, keeping your account details private, and contacting us if you notice any suspicious activity.

JB99 retains your information only for as long as necessary — typically for the duration your account remains active, and for additional periods required to meet legal obligations.

• Account Information: May be retained for up to 5 years after account closure.
• Transaction Records: Up to 7 years, as required by financial regulatory rules.
• Communication History: Customer service records retained for up to 3 years.
• Cookies & session data: Typically between 30 days and 1 year.

Once the retention period expires, your data is securely deleted or anonymized.

Jb99 respects all your rights regarding your information. You can exercise the following rights at any time:

• Right to access: You can find out what information we hold about you.
• Right to Rectification: You can correct any inaccurate or incomplete information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You can impose restrictions on the use of your information.
• Right to Data Portability: You can receive your information in a portable format.
• Right to object: You can object to marketing communications or specific uses of your data.

To exercise any of these rights, please contact our support team. We will typically respond to your request within 30 business days.

JB99 is strictly for users aged 18 and above. We do not knowingly collect information from anyone under 18. Age verification is mandatory at the time of registration.

If we discover that data belonging to a minor is in our possession, it will be deleted immediately and the associated account will be closed. If a parent or guardian suspects their child is using JB99, we urge them to contact us right away.

JB99 is an international platform. Your data may be processed or stored on servers located outside Bangladesh. In such cases, we ensure that:

• Data transfers comply with international security standards only.
• The recipient country has adequate data protection laws in place, or contractual safeguards are applied.
• The same encryption and security measures remain active for all international data transfers.

JB99 may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or an in-platform notification. Updated policies take effect from the date they are published.

We recommend visiting this page regularly to stay informed of any changes. Continued use of the platform will be considered your acceptance of the updated policy.

For any questions, complaints, or requests regarding our Privacy Policy, please reach out to our dedicated privacy team. We aim to respond within 72 hours.